Privacy Policy

Last updated: October 2026

Temujin Ltd (“Temujin”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a reservation, place an order, purchase a gift voucher, contact us, visit our restaurant or otherwise interact with Temujin.

1. Who We Are

Temujin Ltd operates Temujin Restaurant in Sowerby Bridge, West Yorkshire.

Temujin Ltd operates in association with Parnell Group Holdings Ltd and its associated companies, trading names, brands and sub-brands (together referred to in this policy as the “Parnell Group”).

For personal information collected specifically in connection with Temujin Restaurant, Temujin Ltd will generally be the organisation responsible for deciding how and why that information is used.

Where appropriate, information may be shared with Parnell Group Holdings Ltd or other businesses within the Parnell Group for legitimate administrative, operational, financial, IT, security, management or other business purposes, subject to applicable data protection law.

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• your name;
• email address;
• telephone number;
• billing and delivery information;
• reservation details;
• party size, booking date and time;
• order and purchase history;
• gift voucher information;
• payment and transaction information;
• correspondence with us, including enquiries, complaints and feedback;
• marketing preferences;
• information you voluntarily provide concerning dietary requirements or allergies;
• technical information about how you use our website, such as IP address, browser, device and cookie information;
• information relating to competitions, promotions or events you enter; and
• CCTV images where CCTV operates at our premises.

We only collect information that is reasonably necessary for the relevant purpose.

3. How We Collect Your Information

We may collect information directly from you when you:

• make a table reservation;
• place an order;
• purchase or redeem a gift voucher;
• use our website;
• contact us by telephone, email, social media or another communication channel;
• sign up to receive marketing communications;
• enter a promotion, competition or event;
• provide feedback or make a complaint; or
• visit our restaurant.

We may also receive information through service providers and platforms used to operate our business, such as our website, reservation, ordering, payment, delivery and marketing providers.

4. How We Use Your Information

We may use personal information to:

• process and manage restaurant reservations;
• process food, drink and takeaway orders;
• process payments and refunds;
• issue and administer gift vouchers;
• contact you about a reservation, order or enquiry;
• provide customer service;
• investigate complaints and resolve disputes;
• manage allergies and dietary requests communicated to us;
• operate and improve our restaurant and website;
• understand how customers use our services;
• maintain the security of our premises, systems and customers;
• prevent and detect fraud or misuse;
• maintain financial, tax and business records;
• comply with legal and regulatory obligations;
• manage promotions, events and competitions;
• send marketing communications where permitted by law; and
• support the administration and operation of Temujin and the wider Parnell Group.

5. Our Lawful Bases for Using Personal Information

Under UK data protection law, we must have a lawful reason for processing personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to provide something you have requested, such as managing a reservation, processing an order or administering a gift voucher.

Legal obligation – where we need to process or retain information to comply with a legal requirement.

Legitimate interests – where processing is reasonably necessary for the operation, administration, security or improvement of our business or the Parnell Group, provided those interests are not overridden by your rights and interests.

Consent – where you have specifically agreed to a particular use of your information and consent is the appropriate lawful basis.

Where information concerning allergies or health amounts to special category personal data, we will only process it where an appropriate additional legal condition applies.

6. Parnell Group and Associated Brands

Temujin Ltd operates in association with Parnell Group Holdings Ltd and other companies and brands within the Parnell Group.

We may share relevant information within the Parnell Group where reasonably necessary for purposes including:

• group administration;
• accounting and financial management;
• IT and website administration;
• customer service;
• management reporting;
• security and fraud prevention;
• legal and regulatory compliance; and
• the efficient operation and development of our businesses.

Being a Temujin customer does not automatically mean that you will receive marketing from every Parnell Group company or brand.

Where another Parnell Group company wishes to use your information for its own direct marketing, we will ensure that there is an appropriate lawful basis and that applicable electronic marketing rules are followed.

7. Marketing

We may contact you about Temujin news, offers, events, menu updates and promotions where we are permitted to do so.

Where consent is required, we will ask for it.

You can unsubscribe from electronic marketing at any time by using the unsubscribe option included in the communication or by contacting us.

Opting out of marketing will not prevent us from sending service communications that are necessary in connection with a reservation, order, payment or other transaction.

8. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted organisations that help us operate our business, including:

• Parnell Group Holdings Ltd and relevant Parnell Group companies;
• website and e-commerce providers;
• reservation and ordering platforms;
• payment processors;
• delivery providers;
• IT and hosting providers;
• email and communications providers;
• marketing and analytics providers;
• accountants, insurers, professional advisers and auditors;
• regulators, government bodies, law enforcement agencies or other authorities where required or permitted by law.

These organisations may act as processors on our behalf or, depending on the circumstances, as separate data controllers.

We only disclose information that is reasonably necessary for the relevant purpose.

9. Payment Information

Payments may be processed by third-party payment providers.

Temujin does not generally need to retain your complete debit or credit card details where payment information is processed securely by the relevant payment provider.

Payment providers may process your information under their own privacy policies.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support advertising and marketing.

Some cookies are necessary for the operation of the website. Other cookies will only be used where permitted by applicable law.

Further information can be found in our Cookie Policy.

11. International Transfers

Some of the companies providing our website, payment, booking, analytics, communications or other technology services may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are used where required.

12. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax, regulatory, insurance and operational requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access to personal information is limited to staff, service providers and other authorised persons who reasonably require access for their role or the provision of services to us.

14. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase certain information;
• ask us to restrict the way we process certain information;
• object to certain processing;
• request transfer of certain information;
• withdraw consent where we rely upon consent; and
• object to direct marketing.

These rights are subject to certain legal conditions and exemptions.

If you wish to exercise a data protection right, please contact us using the details below.

We may need to verify your identity before fulfilling a request.

15. Children

Our restaurant is family-friendly and children may visit Temujin with parents or guardians.

We do not intentionally use children’s personal information for marketing purposes without an appropriate legal basis.

Where a booking or order relates to a child, we generally expect the relevant information to be supplied by their parent, guardian or responsible adult.

16. CCTV

CCTV may operate at our premises for safety, security, crime prevention and the protection of customers, staff and property.

Where CCTV is used, appropriate signage will be displayed.

Recordings will only be retained for as long as reasonably necessary unless they are required in connection with an incident, investigation, insurance matter or legal obligation.

17. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy information before providing personal information to them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, group structure or legal obligations.

The latest version will be published on our website and the date at the top of this policy will be updated.

19. Contact Us

For questions about this Privacy Policy, how Temujin uses your information, or to exercise your data protection rights, please contact:

Temujin Ltd
Temujin Restaurant
Sowerby Bridge
West Yorkshire
United Kingdom

In association with Parnell Group Holdings Ltd

Email: temujin@parnellgroup.co.uk

Please include sufficient information for us to understand and respond to your request.

20. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can investigate the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.